Training: Courses

Conflict Management

DESCRIPTION
This workshop focuses on how to constructively deal with interpersonal differences while maintaining the quality of the relationship. The goal is to increase the odds of achieving a "win-win" outcome.

SOME BENEFITS:
Participants will be able to:

• Active Listen
• Support and confront
• Negotiate
• Assert themselves
• Resolve conflict
• Diagnose and identify core differences
• Manage differences without giving up priorities
• Apply an interpersonal problem-solving process that works
• Improve their work relationships

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