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In The News
Leader to Leader Magazine Winter 2004
The Leader's Role in Managing Conflict
by Howard Guttman, Principal, Guttman Development Strategies
This article explores an overlooked but critically important area of leadership—the leader as conflict manager. It discusses the new leadership role in managing conflict; assesses the non-assertive and aggressive ends of the leadership continuum to advance a more balanced, assertive behavioral style; examines how to go about changing ineffective leadership behavior—and make it stick; and identifies 8 behaviors that distinguish effective leaders from the pack.
This article is available in print only. Please contact Kathy Cannon for a copy. E-mail: kathycannon@guttmandev.com Telephone: 973.927.3026
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